CONTACT
Let’s talk.
Questions about a lamp, your order, or anything else? Send us a message and we’ll get back to you as soon as we can.
We usually reply within 1–2 business days.
Popular questions
How long does delivery take?
Delivery times vary by destination. You’ll see the latest shipping information at checkout and receive tracking once your order is on its way.
Can I return a lamp if I change my mind?
Yes. You can return eligible items within our return period. Check our Returns & Refunds page for the full details.
Do your lamps come with bulbs included?
It depends on the lamp. Check the Product Details section on the product page to see whether a bulb or integrated light source is included.
Can I track my order?
Yes. Once your order has been dispatched, we’ll send you a tracking link by email.
What happens if my lamp arrives damaged?
Send us a message with your order number and a few photos of the issue. We’ll help get it sorted.
Can I change or cancel my order after placing it?
Contact us as soon as possible. If your order hasn’t entered fulfilment yet, we’ll do our best to make the change.